Legal Document

z bazz Terms and Conditions

This document details all terms relating to opening an account, playing games, claiming bonuses and making payments on the z bazz platform. Please read it carefully before using the service.

For ages 21+ SSL Secured Applicable in Bangladesh
Last updated: January 2025 — These terms may change at any time; regular review is recommended.

1. General Provisions

1.1

Acceptance and Binding Effect

By registering on the z bazz platform or beginning to use the service, you are considered to have fully accepted and agreed to all clauses of these terms and conditions. z bazz bears no responsibility for any issues arising from operating an account without reading or understanding these terms.

z bazz may modify or amend these terms at any time at its discretion. Continued use of the platform after any change constitutes acceptance of the revised terms.

These terms are written in Bengali and apply to members located in Bangladesh. To learn more about our platform, please read the About Us page.

1.2

Age Requirement

All z bazz services are available only to persons aged 21 or above. Anyone under 21 may not open an account or take part in any betting or casino activity on this platform.

z bazz may request relevant documents for age verification at any time. If accurate information is not provided, z bazz reserves the right to suspend or close the account, and any pending winnings may be forfeited.

1.3

One Account Policy

Each person may open only one account. Any attempt to create multiple accounts, or opening a new account to claim bonus benefits more than once, will result in the immediate closure of all associated accounts and the possible forfeiture of all deposits and winnings.

2. Account Registration and Verification

2.1

Registration Requirements

When registering an account, members must provide their correct name, date of birth, mobile number and email address. Providing false or incomplete information will disrupt the account verification process and may hold up withdrawals.

  • Registration is completed by verifying the provided mobile number via OTP.
  • A copy of a national ID card or passport may be required if needed.
  • Opening more than one account with the same mobile number or email address is prohibited.
2.2

Password and Account Security

Keeping the account password confidential is entirely the member's responsibility. The account must not be shared with any third party. If unauthorised access or suspicious activity is noticed, z bazz's support team must be informed immediately.

z bazz is not liable for any financial loss resulting from the member's own negligence. For more details on keeping your information secure, please read our Privacy Policy page.

2.3

Account Suspension and Closure

z bazz may suspend or permanently close an account without prior notice for any of the following reasons:

  • Providing false information or attempting fraud.
  • Operating multiple accounts.
  • Misusing the bonus system or engaging in fraudulent activity against the platform.
  • Providing false age or identity information.
  • Violating applicable law or infringing the rights of third parties.

If fraud or a breach of the rules is proven at the time of account closure, deposited funds and accumulated winnings may be forfeited.

3. Deposit and Withdrawal Policy

3.1

Deposit Terms

z bazz currently accepts deposits via bKash, Nagad, Rocket and Upay. The minimum deposit amount for each method is ৳200.

Format Minimum Deposit Processing
bKash ৳200 Instant
Nagad ৳200 Instant
Rocket ৳200 Instant
Upay ৳200 Instant

Deposits must always be sent from the member's own registered service account. Transfers from a number registered under a third party's name are not accepted.

3.2

Withdrawal Terms

The minimum withdrawal amount is ৳1,000. Funds generally reach the member's mobile banking account within 30 minutes to 3 hours. Withdrawals are only possible via bKash, Nagad, Rocket or Upay and must be made to the member's own verified number.

Account verification (KYC) must be completed before the first withdrawal. If verification is delayed, withdrawal processing may also be delayed.

To withdraw bonus funds, the specified wagering requirement must be met. If the bonus wagering has not been completed, only the original deposited amount may be withdrawn.

4. Bonuses and Promotional Offers

4.1

Welcome Bonus Terms

New members will receive a 120% bonus on their first deposit, up to a maximum of ৳20,000. The wagering requirement for this bonus is 15 times the bonus amount. For example, depositing ৳1,000 adds ৳1,200 in bonus funds, giving a total balance of ৳2,200, and a wager of ৳1,200 × 15 = ৳18,000 must be completed.

Bonus funds should never be regarded as unconditional cash; winnings derived from a bonus cannot be withdrawn until the wagering requirement has been completed.

4.2

Regular Promotion Terms

The following general rules apply to other promotional offers from z bazz:

  • Each offer has its own wagering multiplier and validity period.
  • Multiple bonuses cannot be active at the same time unless specifically permitted.
  • For the weekly z bazz Reload Festival, the minimum deposit is ৳200 and the wagering requirement is 18 times.
  • The z bazz Slot Blast offer has a wagering requirement of 20 times and is available once per day.
  • The Weekend Bonanza offer applies only to deposits made on Saturdays and Sundays.

If you have any questions about the detailed terms of a bonus, please contact our support team via live chat.

4.3

VIP Programme Rules

z bazz has three VIP tiers: Bronze, Silver and Gold. Cashback is paid on a member's net losses each week — up to 0.3% at Bronze, 0.5% at Silver and 0.8% at Gold.

For example: if a Silver member incurs a net loss of ৳20,000 in one week, they will receive ৳20,000 × 0.5% = ৳100 cashback. Advancement through VIP tiers depends on overall activity on the platform.

5. Rules of Play

5.1

General Rules for Betting and Casino Games

z bazz offers sports betting, live casino, slots, fishing games and many other categories. Each category has its own rules, which are displayed when the game loads.

  • Once a bet is confirmed, it cannot be cancelled.
  • If a bet is left incomplete due to a technical error, z bazz will verify and re-settle it.
  • If a technical or human error is found in the result of a game, z bazz may void the bet.
5.2

Special Sports Betting Rules

In the sports betting section, bets are placed on the outcome of matches between Team A and Team B. For example: if Team A is at decimal odds of 1.80 and Team B at 2.00, a ৳500 bet on Team B returns ৳1,000 (including ৳500 profit) if Team B wins; if Team A wins, the ৳500 is lost.

If a match is postponed or abandoned, z bazz's operational policy will apply to the relevant bets, which generally means the bet amount is refunded.

5.3

Prohibited Activities

The following activities are strictly prohibited and, if proven, will result in immediate account closure:

  • Using software or algorithms to place bets automatically (use of bots).
  • Using the bonus system solely for profit (bonus abuse).
  • Placing bets using third-party funds.
  • Operating multiple accounts from the same IP address or device.
  • Involvement in match-fixing or any form of manipulation.

6. Responsible Gaming and Self-Exclusion

6.1

Commitment to Responsible Gaming

z bazz believes that betting and casino games are a form of entertainment, not a solution to financial problems. Members are always advised to play within their means. Our Responsible Gaming page has detailed information on setting limits, taking breaks and accessing support.

Members can request deposit limits, bet limits or a temporary break on their own account. These requests may take a set amount of time to take effect.

6.2

Self-Exclusion

If a member feels that their gaming habits are getting out of control, they can contact the z bazz support team to request a temporary or permanent account closure.

Attempting to open a new account during a self-exclusion period is a direct breach of these terms and may result in permanent account closure.

7. Privacy and Data Protection

7.1

Data Collection and Use

z bazz uses members' personal data solely for the purposes of operating the service, verifying identity, preventing fraud and providing support. Data is not sold or transferred to third parties.

Full details of how personal data is collected, stored and used are provided in our Privacy Policy.

7.2

SSL Security

All data transmitted on the z bazz platform is protected by SSL encryption. Payment transactions are processed through secure channels, and sensitive card or account details are not stored on our servers.

8. Limitation of Liability and Dispute Resolution

8.1

Limitation of Liability

z bazz is not liable for losses resulting from technical errors, internet disconnection or third-party software. If a game is left incomplete due to a problem with the member's own device or connection, z bazz bears no responsibility.

z bazz always aims to provide uninterrupted service, but temporary disruptions may occur during maintenance or unforeseen circumstances.

8.2

Dispute Resolution Process

If a dispute arises over a bet or transaction, the member must contact the z bazz support team via live chat or email within 7 days of the incident. z bazz will inform the member of its decision within a reasonable time following an investigation.

The decision of z bazz will be considered final. However, members may take steps to protect their rights within the applicable legal framework if they choose.

8.3

Customer Support

z bazz provides support in Bengali and English 24/7 via live chat and email. Please contact our support team directly for any questions or complaints. For answers to common questions, see our FAQ section.

9. Miscellaneous Provisions

9.1

Language and Interpretation

These terms are written in Bengali and the Bengali text shall be considered authoritative. In the event of a disagreement over the interpretation of any provision, the interpretation of z bazz shall be final.

9.2

Severability

If any clause of these terms is found to be invalid or unenforceable for any reason, the remaining clauses shall remain fully in effect and shall not be affected.

9.3

Mobile Application

z bazz Android and iOS versions are available through official channels. These same terms and conditions apply to all transactions and activities carried out through the mobile app.

9.4

Notification of Changes to Terms

If significant changes are made to the terms, z bazz will notify members via their registered email or a notice on the platform. Continued use of the service after the change will be taken as acceptance of the new terms.

Have a question about the service?

Our 24/7 support team is ready to help in Bengali and English.

Read the FAQ